Shipping & Delivery

At Laccrado Luxury, we strive to ensure that your purchase reaches you quickly, safely, and in perfect condition. Below is our shipping and delivery policy for both domestic and international orders.

Processing Time

  • Order Confirmation & Authentication: 1–2 business days.
  • Authentication Pending Orders: If the item requires Entrupy® authentication, please allow an additional 1 business day for certification before dispatch.

Domestic Shipping (Within Singapore)

  • Standard Shipping: 2–3 business days
  • Express Shipping: Next-day delivery available for orders confirmed before 2 PM (Mon–Fri).
  • Courier Partners: We work with reputable courier services to ensure reliable delivery.

Fees:

  • Standard Shipping: Complimentary for orders above SGD 500.
  • Express Shipping: Flat fee applies depending on location.

International Shipping

  • Regions Covered: Asia, Europe, North America, Oceania, and more.
  • Delivery Time: Typically 5–10 business days, depending on destination and customs clearance.

Fees:

  • Calculated at checkout based on location and package weight.
  • Complimentary shipping may be available for orders above a certain value.

Order Tracking

  • Once your order ships, you will receive a tracking number via email or SMS.
  • Real-time updates will be available through our courier’s tracking portal.

Customs & Duties

  • International orders may be subject to customs fees, import duties, and taxes as per destination regulations.
  • These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Packaging & Handling

  • All items are securely packaged to prevent damage during transit.
  • For luxury items, we provide protective dust bags or boxes (when available) to ensure safe handling.

Delivery Issues

  • Lost or Delayed Packages: We will coordinate with courier partners to resolve any delivery issues.
  • Incorrect Address: Please double-check your shipping address before checkout. We cannot be held responsible for delays due to inaccurate information.

In-Store Pickup (if applicable)

  • Customers in Singapore may opt for in-store pickup at our location.
  • Pickup is available after authentication and order confirmation. We will notify you when your item is ready.

Contact Us

For questions regarding shipping, delivery, or order status, please contact us at Laccradoluxury@gmail.com or through our Contact Us page.

We are committed to providing a seamless shopping experience—from authentication to the moment your luxury piece arrives at your doorstep.